England

Belvedere HouseSurrey

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Belvedere House

Weston Acres, Woodmansterne Lane, Banstead, Surrey, SM7 3HB

01737360106

Care Type

Nursing Care

Inspection date

15 April 2019

Provider

Royal Alfred Seafarers' Society

Beds

68 beds

How this home compares nearby

Of 80 care homes for older people within 5 miles, 2 are rated higher by CQC, 70 are the same and 8 are lower.

72 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodOct 2016
GoodJun 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Royal Alfred Seafarers' Society runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Belvedere House

Belvedere House is a nursing home in Surrey, providing care for people with a range of needs including those living with dementia. Details of the Care Quality Commission's most recent findings are set out below.

Belvedere House cares for up to 68 people, including those living with dementia. The home features a large, open, spacious nautically-themed environment that focuses on residents' lives at sea. Staff are described as caring and attentive, with one relative praising "the level of care is very thorough and highly professional" and noting the "warm welcome" their mother received.

Care plans are person-centred, recording individual needs, choices and preferences, and detailed care records enable staff to provide safe support.

The service offers varied menus allowing residents to choose what they eat. Complaints and concerns are recorded and used to drive improvements. End of life care is thoughtfully considered to ensure residents' comfort.

However, staff and management had not ensured full compliance with the Mental Capacity Act 2005, meaning some residents' rights were not always adequately protected.

Source: CQC inspection report, 14 June 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairments

Facilities & Amenities

GardenActivities ProgrammeDining RoomCommunal Lounge

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 68 places — this is not a vacancy count
Registration checked: Registered · SM7 3HB

Registered care categories

Caring for adults over 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 June 2019. Latest inspection date recorded: 15 April 2019.

Safe: Good
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?

These are questions for your visit, not a claim about conditions today.

Read Belvedere House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Belvedere House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Belvedere House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Belvedere House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees