Signature at Banstead

Croydon Lane, Banstead, Surrey, SM7 3AG

01737851400

Care Type

Residential & Nursing Care

CQC rating published

10 February 2025

Provider

Signature Senior Lifestyle Operations Ltd

Beds

96 beds

About Signature at Banstead

Signature at Banstead is a residential care home in Surrey, offering both residential and nursing care to older people, including those living with dementia. Details of the CQC's most recent findings are set out below.

Signature at Banstead, in Surrey, is a residential care home providing personal care for up to 96 people, most over 65 and some living with dementia. At the time of the assessment 74 people were using the service, which has not yet received an overall rating from the CQC.

Inspectors found safe systems for managing risk and medicines, sufficient staffing, and a proactive management team that engaged well with staff and families. People and relatives spoke positively about the care provided, though the CQC found that privacy was not always consistently maintained for people living with dementia.

Source: CQC assessment, 10 February 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

GardenCommunal LoungeDining RoomActivities ProgrammeEn-suite RoomsKitchenette

Photographs of the home

Practical details from the provider

Shared spaces include a bistro, lounges and gardens.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

5 Questions to Ask on Your Visit

When visiting Signature at Banstead, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Signature at Banstead, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Signature at Banstead's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees