Terms of Use

By using CareHomeGuide (carehomeguide.uk), you agree to these terms. Please read them carefully.

About Our Service

CareHomeGuide is an informational website designed to help families research and compare care homes in England. We aggregate publicly available data to provide a convenient way to find and compare care options.

We are not a care provider. We do not own, operate, or manage any care homes. We do not provide care services, arrange placements, or make recommendations about which care home you should choose.

Informational Purposes Only

All content on this site, including care home information, guides, and articles, is provided for general informational purposes only. It should not be relied upon as professional advice.

This site does not provide:

• Medical or healthcare advice
• Financial or legal advice
• Care needs assessments
• Placement recommendations

For professional guidance, please consult with your local council, GP, social worker, or an independent care advisor.

Data Sources and Accuracy

Care home information displayed on this site, including inspection ratings, is sourced from publicly available data. This includes data published by the Care Quality Commission (CQC) and used under the Open Government Licence v3.0.

While we make reasonable efforts to keep information accurate and up to date, we cannot guarantee the accuracy, completeness, or timeliness of any information on this site. Care home details, ratings, and availability can change at any time.

You should always verify information directly with the care home before making any decisions.

No Warranties

This website is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties that the site will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of any information

Limitation of Liability

To the fullest extent permitted by law, CareHomeGuide and its operators shall not be liable for any:

• Direct, indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from your use of or inability to use this site
• Damages arising from your reliance on any information on this site
• Actions or omissions of any care home or third party

Your use of this site is at your own risk. You are responsible for verifying any information before relying on it.

Third-Party Links

This site may contain links to external websites, including care home websites, regulatory bodies, and other resources. We are not responsible for the content, privacy practices, or availability of these external sites.

Enquiry Forms

When you submit an enquiry through our site, you consent to us sharing your contact details and message with the relevant care home(s). We are not responsible for how care homes handle your information or respond to your enquiry.

See our Privacy Policy for details on how we handle your data.

Intellectual Property

The CareHomeGuide name, logo, and original content are our intellectual property. You may not use our branding without permission.

CQC inspection data is Crown copyright and used under the Open Government Licence.

Acceptable Use

You agree not to:

• Use automated systems to scrape or extract data from this site at scale
• Attempt to disrupt or compromise the site's security or availability
• Use the site for any unlawful purpose
• Submit false or misleading information through enquiry forms

Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have questions about these terms, please contact us at hello@carehomeguide.uk.