England

Placeholder image for The Willows Residential Home (Hinckley)

The Willows Residential Home (Hinckley)Leicestershire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

The Willows Residential Home (Hinckley)

89 London Road, Hinckley, Leicestershire, LE10 1HH

01455615193

Care Type

Residential Care

Inspection date

18 November 2019

Provider

HC-One Limited

Beds

40 beds

How this home compares nearby

Of 18 care homes for older people within 5 miles, none are rated higher by CQC, 13 are the same and 5 are lower.

16 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
GoodMay 2017
GoodFeb 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by HC-One Limited, which runs 114 care homes in England: 2 rated Outstanding, 66 Good, 13 Requires Improvement and 33 not yet rated.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Willows Residential Home (Hinckley)

The Willows Residential Home is a residential care home in Hinckley, Leicestershire, offering personal care for older people. Full details of the latest CQC findings are set out below.

The Willows provides personal care for up to 40 people, with 27 residents using the service at inspection. The home features ensuite bedrooms and communal facilities spread across ground and first floor accommodation.

People and their relatives consistently praised the home, reporting they felt safe and well cared for. Staff demonstrated kindness and attentiveness, with clear knowledge of individual residents and their families. People's preferences were respected and their needs were met by sufficient staffing levels.

The home maintained safe recruitment practices and ensured staff received appropriate training for their roles.

Source: CQC inspection report, 11 February 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 40 places — this is not a vacancy count
Registration checked: Registered · LE10 1HH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 February 2020. Latest inspection date recorded: 18 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Willows Residential Home (Hinckley)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Willows Residential Home (Hinckley), consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Willows Residential Home (Hinckley), look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Willows Residential Home (Hinckley)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees