The Hollies

The Hollies accommodates up to 10 people with learning disabilities and autism, currently supporting 8 residents. The service provides accommodation and personal care tailored to individual needs.

While the provider has strengthened quality and safety monitoring processes since the last inspection, these systems remain insufficient and failed to identify concerns observed during the visit. Notably, the provider's processes for checking medicine administration were not consistently effective in identifying errors, presenting a gap in safeguarding procedures.

Care and treatment planning demonstrates commitment to ensuring people's safety and welfare. Staff work to deliver individualised support that reflects each resident's specific requirements and preferences.