Valkyrie Lodge

27 Valkyrie Road, Westcliff On Sea, Essex, SS0 8BY

01702302642

Care Type

Residential Care

Assessment date

6 March 2024

Provider

S B Care Limited

Beds

6 beds

About Valkyrie Lodge

Valkyrie Lodge is a residential care home in Southend-on-Sea, providing personal care for people with mental health support needs. The findings below set out the CQC's most recent assessment of the service.

Valkyrie Lodge is a care home providing personal care to a small number of people who require support with their mental health. At the time of the assessment, six people were living at the service. The CQC rated it good overall, finding that care plans were detailed and staff training and recruitment had improved.

Inspectors noted that governance systems and general oversight still needed strengthening, and the environment required updating to feel more homely. People living there said they got on well with staff and were generally happy, though some would welcome more activities.

Source: CQC assessment, 3 July 2024

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · SS0 8BY

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 3 July 2024. Assessment date recorded: 6 March 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 July 2024. References to “we” mean CQC. It describes findings at that time.

Valkyrie Lodge is a care home providing personal care to people who require support with their mental health. At the time of our inspection there were 6 people receiving care. The assessment took place on the 8 April to 10 April 2024. The assessment was carried out to follow up on previous breaches. We found care plans were now more detailed to mitigate risks to people. Staff training had improved, and recruitment processes were being followed. Some improvements were still needed with governance systems, the general oversight of the service and how improvements were implemented. The overall environment of the service needed to be updated and made more homely for people.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Valkyrie Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Valkyrie Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Valkyrie Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Valkyrie Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees