England

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Westerley Residential Care Home for the Elderly - Westcliff-on-SeaSouthend-on-Sea

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Rated:GoodResidential

Westerley Residential Care Home for the Elderly - Westcliff-on-Sea

Westerley, 1 Winton Avenue, Westcliff On Sea, Essex, SS0 7QU

01702349209

Care Type

Residential Care

Assessment date

27 April 2026

Provider

The Leaders Of Worship And Preachers Homes

Beds

20 beds

About Westerley Residential Care Home for the Elderly - Westcliff-on-Sea

Westerley Residential Care Home for the Elderly is a residential care home in Westcliff-on-Sea, part of Southend-on-Sea, offering accommodation and personal care for older people. Details of the latest CQC findings are set out below.

Westerley Residential Care Home for the Elderly in Westcliff-on-Sea provides accommodation and personal care for up to 20 older people, some living with dementia, with 11 people living there at the time of the assessment. Accommodation is arranged over two floors with shared communal areas.

The CQC found the service had improved since the last inspection and was no longer in breach of regulations concerning governance and staff recruitment checks. Staff understood people's preferences, promoted independence, and supported choice in the least restrictive way. People and relatives spoke warmly of the caring, homely atmosphere, though safety remained an area needing further improvement.

Source: CQC assessment, 18 May 2026

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · SS0 7QU

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 18 May 2026. Assessment date recorded: 27 April 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 18 May 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 27 April to 06 May 2026.
Westerley Residential Care Home for the Elderly – Westcliff on Sea is a care home. People in care homes receive accommodation and personal care under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. Westerley Residential Care Home for the Elderly – Westcliff on Sea provides a service for up to 20 older people, some of whom may be living with dementia. At the time of the inspection there were 11 people living at the service. Accommodation is provided over 2 floors and people have access to communal areas.
The inspection was completed to follow up on the last inspection to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations in relation to good governance and fit and proper persons employed. The registered manager had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people. This inspection was unannounced.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westerley Residential Care Home for the Elderly - Westcliff-on-Sea's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westerley Residential Care Home for the Elderly - Westcliff-on-Sea, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Westerley Residential Care Home for the Elderly - Westcliff-on-Sea, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Westerley Residential Care Home for the Elderly - Westcliff-on-Sea's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees