Milton House

58 Avenue Road, Westcliff On Sea, Essex, SS0 7PJ

01702437222

Care Type

Residential Care

Inspection date

6 October 2020

Provider

Strathmore Care

Beds

29 beds

About Milton House

Milton House is a residential care home in Southend-on-Sea, providing care for older people, including those living with dementia. Details of its most recent CQC inspection are set out below.

Milton House is a residential care home providing personal and nursing care for people aged 65 and over, including those living with dementia. The home can support up to 28 people and currently accommodates 26 residents.

Infection control measures have been strengthened in response to COVID-19. Inspectors noted that staff were not consistently following guidance on the correct type of masks required for personal protective equipment. The provider has confirmed that the appropriate masks have been ordered.

Risk assessments are in place to support people in receiving safe care.

Source: CQC inspection report, 20 November 2020

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 29 places — this is not a vacancy count
Registration checked: Registered · SS0 7PJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 November 2020. Latest inspection date recorded: 6 October 2020.

Safe: Good
EffectivePublished 16 January 2019: Good
CaringPublished 16 January 2019: Good
ResponsivePublished 16 January 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Milton House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Milton House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Milton House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Milton House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees