The Heathers

76 Rockingham Road, Kettering, Northamptonshire, NN16 9AA

01536483176

Care Type

Residential Care

Inspection date

26 October 2023

Provider

Consensus Support Services Limited

Beds

12 beds

Rating history

Requires ImprovementDec 2015
GoodSept 2016
GoodNov 2018
GoodNov 2023

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Consensus Support Services Limited, which runs 59 care homes in England: 5 rated Outstanding, 48 Good, 3 Requires Improvement and 3 not yet rated.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Heathers

The Heathers is a residential care home in North Northamptonshire, providing personal care to older people and those with learning disabilities. Further details on the service can be found in the CQC findings below.

The Heathers is a residential care home providing personal care to up to 12 people, with eight residents at the time of inspection. The service supports older people and those with learning disabilities. Staff work to ensure residents have choices, dignity, independence and good access to local communities, with a focus on providing appropriate support and fostering a positive culture within the home.

Source: CQC inspection report, 18 November 2023

Specialist Care

DementiaLearning disabilitiesMental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · NN16 9AA

Registered care categories

Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 November 2023. Latest inspection date recorded: 26 October 2023.

Safe: Good
EffectivePublished 9 November 2018: Good
CaringPublished 9 November 2018: Good
ResponsivePublished 9 November 2018: Good
Well-led: Good

Read The Heathers's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Heathers, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Heathers, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Heathers's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees