The Dairy House

Bishops Hull, Taunton, Somerset, TA1 5AY

01823330015

Care Type

Residential Care

Inspection date

19 March 2019

Provider

Cream Residential Care Limited

Beds

15 beds

Rating history

OutstandingSept 2016
GoodMay 2019

Rating dropped from Outstanding to Good in 2019.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Cream Residential Care Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Dairy House

The Dairy House is a residential care home in Somerset, offering care and support to adults with learning disabilities, autism, and physical disabilities. Further detail on the most recent CQC inspection is set out below.

The Dairy House provides care and support to adults with learning disabilities, autism, and physical disabilities. Situated within grounds containing three other care homes run by the same provider, it accommodates 15 people, all of whom were living there at the time of inspection. The residents have complex learning disabilities and communication needs.

Inspectors observed care practices directly and spoke with relatives and staff to assess the quality of support provided at the home.

Source: CQC inspection report, 1 May 2019

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · TA1 5AY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 1 May 2019. Latest inspection date recorded: 19 March 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read The Dairy House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Dairy House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Dairy House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Dairy House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees