Sydenham House

The following is CQC's published account of its assessment, published 17 May 2024. References to “we” mean CQC. It describes findings at that time.

Sydenham House is a care home and provides personal care for older people and those living with dementia. The home can accommodate a maximum of 49 people. The building is divided into two separate units. One unit provides care for up to 9 people living with dementia and the other provides care for up to 40 older people with personal care needs. At the time of the inspection there were 40 people living at the home. This assessment was carried out to check if the service had made improvements following the breaches identified, and warning notices issued, at the last inspection (published 13 January 2023). These breaches were in relation to safe care and treatment, staffing, consent and governance. At this assessment we found improvements had been made and the provider had met the breaches and warning notices. We carried out our onsite assessment on 14 March 2024 and 11 April, off site activity started on 14 March 2024 and ended on 25 April 2024. We looked at 15 quality statements; Safeguarding, Involving people to manage risks, Safe and effective staffing, Medicines Optimisation, Learning Culture, Safe systems, pathways and transitions, Safe environments, Infection, prevention and control, Shared direction and culture, Capable, compassionate and inclusive leaders, Freedom to speak up, Workforce equality, diversity and inclusion, Partnerships and communities, Learning, improvement and innovation and Governance, management and sustainability. At our last inspection the service was rated requires improvement. At this assessment the service has improved to good.