Sutton Lodge Care Home

Sutton Lodge is a residential care home providing nursing and personal care for up to 25 older people. The home has systems in place to manage medicines safely and protect people from abuse, with infection control measures to minimise infection risk. Staff have developed caring relationships with residents, respecting their dignity and privacy while promoting independence. People receive care and support that meets their needs and reflects their preferences, with staff supporting them to have maximum choice and control over their lives in the least restrictive way possible.

Management monitors and improves service quality through a positive, open culture where feedback is actively sought from residents, relatives and staff. The provider acts on and learns from incidents to continuously enhance the service.