Norfolk House

39 Portmore Park Road, Weybridge, Surrey, KT13 8HQ

01932820300

Care Type

Nursing Care

CQC rating published

Not available

Provider

Care UK Care Services Limited

Beds

76 beds

About Norfolk House

Located on Portmore Park Road in Weybridge, this 76-bed nursing home provides care for older people, younger adults, and those with physical disabilities, dementia, and mental health conditions. The home is operated by Care UK Care Services Limited and is situated in Surrey's desirable commuter belt area, close to local amenities and transport links.

The facility's size allows for a range of support needs to be accommodated within a single setting. As a nursing home, it offers medical and nursing care alongside personal support services. The broad range of specialisms indicates the home caters to diverse care requirements across different age groups and conditions.

This home has not yet received a CQC inspection rating. Prospective residents and their families may wish to request detailed information about staffing qualifications, care protocols, and facilities directly from the provider to make an informed decision.

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

5 Questions to Ask on Your Visit

When visiting Norfolk House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Norfolk House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Norfolk House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees