Eliza Palmer Hub
Nursing Care
15 September 2022
Althea Healthcare Properties Limited
30 beds
About Eliza Palmer Hub
Eliza Palmer Hub is a 30-bed nursing care home located in Whiteley Village, near Walton-on-Thames in Surrey. The home is run by Althea Healthcare Properties Limited and provides care for older people, those with physical disabilities, and individuals with sensory impairments.
The home received a Good rating from the Care Quality Commission following its most recent inspection in September 2022. As a nursing facility, it offers medical care alongside personal support, making it suitable for residents with complex health needs or those requiring assistance with daily activities.
Whiteley Village is an established residential community in the South East, which provides a settled environment for residents. The home's range of specialisms indicates experience in supporting diverse care needs within its smaller-scale setting of 30 beds, allowing for more personalised attention compared to larger facilities.
Specialist Care
5 Questions to Ask on Your Visit
When visiting Eliza Palmer Hub, consider asking...
- 1.How many qualified nurses are on duty overnight and at weekends?
- 2.How do you manage a resident's relationship with their GP and hospital team?
- 3.What is your approach when a resident's condition deteriorates quickly?
- 4.What additional charges apply beyond the weekly fee?
- 5.How do you approach end of life care and involve families in those decisions?
5 Things to Look For on Your Visit
When you visit Eliza Palmer Hub, look out for...
- 1.Is the nursing station visible and staffed, or hard to find?
- 2.Do staff respond promptly when a resident needs attention?
- 3.Are call bells answered quickly or left ringing?
- 4.Does the home feel calm or rushed and understaffed?
- 5.Are residents' medical records and care plans visible and up to date?
Could the NHS fund Eliza Palmer Hub's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Whiteley Village, Hersham, Walton-on-thames, KT12 4ES
Eliza Palmer Hub
CQC overall rating
CQC rating published: 15 September 2022
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