Stoke View Residential Home

72.Albert Road, Plymouth, Devon, PL2 1AF

01752211135

Care Type

Residential Care

Inspection date

15 August 2023

Provider

Ratecedar Limited

Beds

9 beds

Rating history

GoodOct 2016
GoodMar 2019
Requires ImprovementSept 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Ratecedar Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Stoke View Residential Home

Stoke View Residential Home brings a genuine sense of warmth and stability to the Plymouth community, offering a place where residents can feel truly at home. Families considering care here will find a service that takes its responsibilities seriously, with a focus on creating a supportive and comfortable environment for those who live there. Plymouth itself is a vibrant city with plenty to offer, and Stoke View sits within that broader community as a place dedicated to thoughtful, person-centred care.

Stoke View is a residential care home providing personal care and support for up to 9 people with learning disabilities, autism, or complex mental health needs. At the time of inspection, all 9 places were occupied. The service supports residents in developing independence and maintaining connections with their local communities, ensuring they receive respectful, dignified care that upholds their choices and equality.

Source: CQC inspection report, 26 September 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 9 places — this is not a vacancy count
Registration checked: Registered · PL2 1AF

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 26 September 2023. Latest inspection date recorded: 15 August 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 21 March 2019: Good
ResponsivePublished 21 March 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Stoke View Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Stoke View Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Stoke View Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Stoke View Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees