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Caraston HallPlymouth

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Rated:GoodResidential

Caraston Hall

82 Milehouse Road, Plymouth, Devon, PL3 4DA
01392203877
Care Type

Residential Care

Assessment date

7 November 2025

Provider

Caraston Hall Support Limited

Beds

5 beds

Rating history

  1. GoodOct 2018
  2. GoodMar 2026

Rated Good at every inspection since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Caraston Hall Support Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Caraston Hall

Caraston Hall is a residential care home located in Plymouth, South West. Its registered care categories include learning disabilities, mental health, older people, and younger adults. The home has 5 beds. CQC records an overall rating of Good, published in March 2026. The home is operated by Caraston Hall Support Limited.

Specialist Care

Learning disabilitiesMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
5 places — this is not a vacancy count
Registration checked
Registered · PL3 4DA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Eating disorders; Learning disabilities; Mental health conditions; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 25 March 2026. Assessment date recorded: 7 November 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 25 March 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 3 February to 20 February 2026.

Caraston Hall is a small care home that provides accommodation, personal care and support to a maximum of 5 people of working age who are experiencing severe and enduring mental health conditions. At the time of our inspection, 5 people were living at the service. However, only 1 person received a regulated activity, for example, help with tasks related to personal hygiene and eating.

We carried out this assessment due to the age of the rating. We assessed 33 Quality Statements under 5 Key Questions of: Safe, Effective, Caring, Responsive and Well Led. At our last inspection, the service was rated good. At this assessment, the service remains good.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. The provider was working in line with this guidance. However, we identified several areas requiring improvement, including risk management, staffing levels and the quality of documentation relating to people’s capacity assessments and best‑interest decision‑making processes. Following our assessment, the registered manager confirmed improvements had been made.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Caraston Hall's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Caraston Hall, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Caraston Hall, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Caraston Hall's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

82 Milehouse Road, Plymouth, Devon, PL3 4DA

CQC Logo

Caraston Hall

CQC overall rating

Good

Assessment date: 7 November 2025

View full inspection report
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