Seacliff Care Home

This residential care home supports up to 24 older people, including those living with dementia, with 21 residents currently using the service. The home has strengthened its quality assurance processes through various audits and checks that drive continuous improvement, with particular attention given to medicines procedures and adherence to good practice guidance. People, their relatives, and staff consistently described the home as a safe place, with sufficient staffing recruited through robust processes.

Staff are trained to identify and report safeguarding concerns with confidence that matters will be properly followed up. All residents have individualised risk assessments that are regularly reviewed to support them in living as they choose. The home prioritises maximising residents' choice and control, with staff supporting people in the least restrictive ways possible and in accordance with their best interests.

Policies and systems throughout the service are designed to support this person-centred approach.