Clarendon House

36 Crabton Close Road, Boscombe, Bournemouth, Dorset, BH5 1HN

01202396933

Care Type

Residential Care

Inspection date

4 January 2023

Provider

Shelley Park Limited

Beds

8 beds

Rating history

GoodOct 2017
Requires ImprovementOct 2021
GoodJan 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 3 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Shelley Park Limited, which runs 2 care homes in England: 1 rated Good and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Clarendon House

Clarendon House is a residential care home in Bournemouth, Christchurch and Poole, providing care and rehabilitation support for people living with acquired neurological conditions. Details of the CQC's most recent findings are set out below.

Clarendon House provides care and rehabilitation support for up to eight people living with acquired neurological conditions. The three-storey building was home to seven residents at the time of inspection. The service does not provide nursing care.

The home is well-led with a registered manager who has introduced improved governance and auditing systems. Audits are up to date and help identify lessons from incidents and accidents to keep people safe. While a recruitment process exists, inspectors recommended strengthening how consistently it is followed.

Residents reported feeling safe and content, with one person stating, "You can talk openly, and I feel positive about this place. " The provider has been responsive to addressing identified shortfalls and takes immediate action when improvements are needed.

Source: CQC inspection report, 14 January 2023

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · BH5 1HN

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 January 2023. Latest inspection date recorded: 4 January 2023.

Safe: Good
EffectivePublished 27 October 2017: Good
CaringPublished 27 October 2017: Good
ResponsivePublished 27 October 2017: Good
Well-led: Good

Read Clarendon House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Clarendon House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Clarendon House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Clarendon House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees