England

Willow LodgeBournemouth, Christchurch and Poole

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Willow Lodge

4 Harvey Road, Bournemouth, BH5 2AD

01202423063

Care Type

Residential Care

Inspection date

4 May 2023

Provider

Accomplish Group Limited

Beds

8 beds

How this home compares nearby

Of 56 care homes for older people within 5 miles, 3 are rated higher by CQC, 50 are the same and 3 are lower.

39 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodSept 2021
GoodMay 2023

Rated Good at every inspection since 2021.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Accomplish Group Limited, which runs 26 care homes in England: 1 rated Outstanding, 21 Good, 3 Requires Improvement and 1 not yet rated.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willow Lodge

Willow Lodge is a residential care home in Bournemouth, Christchurch and Poole, offering rehabilitation-focused support for people recovering from head injuries or neurological conditions. Details of the CQC's most recent findings are set out below.

Willow Lodge provides accommodation and personal care for up to eight people recovering from head injuries or neurological conditions affecting their mental health. The service specializes in rehabilitation for those with complex needs following brain injury or neurodegenerative conditions, operating from an adapted three-storey building with two self-contained flats for independent living. At inspection, all eight places were occupied.

People felt safe at the home, with one resident stating, "I am perfectly safe, it's perfectly clean and safe and polite, no problem at all. " Relatives praised staff knowledge and compassion, noting staff had been "amazing with settling in" their loved ones and describing support workers as going "above and beyond" by encouraging visits to places residents wished to visit. Care plans and risk assessments were person-centred, and staff supported people in a kind and compassionate way whilst respecting their dignity and rights.

People received maximum choice and control over their lives, with staff supporting them in the least restrictive way possible.

Source: CQC inspection report, 23 May 2023

Specialist Care

Mental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · BH5 2AD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 May 2023. Latest inspection date recorded: 4 May 2023.

Safe: Good
EffectivePublished 10 September 2021: Good
CaringPublished 10 September 2021: Good
ResponsivePublished 10 September 2021: Good
Well-led: Good

Read Willow Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willow Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Willow Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Willow Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees