Portelet Manor Rest Home

Portelet Manor Rest Home is a residential care home providing personal care and support for older people. The CQC rates the service good overall, following an assessment focused on the well-led area of the home's management and oversight.

Inspectors found the provider had addressed issues identified at a previous inspection and was no longer in breach of regulations. The management team now had good oversight, with effective systems for auditing care, records, health and safety, and putting right any shortfalls found. Significant events were properly reported to the CQC as required by law.