England

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White Lodge & St HelensBournemouth, Christchurch and Poole

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Rated:GoodResidential

White Lodge & St Helens

15-17 Boscombe Spa Road, Bournemouth, Dorset, BH5 1AR

01202395822

Care Type

Residential Care

Inspection date

17 November 2022

Provider

White Lodge & St Helens

Beds

55 beds

How this home compares nearby

Of 63 care homes for older people within 5 miles, 4 are rated higher by CQC, 56 are the same and 3 are lower.

47 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2015
Requires ImprovementApr 2017
GoodJul 2018
GoodDec 2022

Improved from Requires Improvement to Good in 2018. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home White Lodge & St Helens runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About White Lodge & St Helens

White Lodge & St Helens is a residential care home in Bournemouth, Christchurch and Poole, providing care for older people aged 65 and over. It does not offer nursing care. The CQC's most recent findings on the service are set out below.

White Lodge and St Helens provides residential care for up to 55 people aged 65 and over, with 54 residents at the time of inspection. The service does not provide nursing care.

Staff demonstrated good knowledge of safeguarding procedures and how to identify and report abuse. The home maintained safe recruitment practices with thorough identity checks completed before staff commenced employment. Adequate staffing levels were in place across all shifts to ensure safe care.

Medicines were managed, stored and administered safely, with appropriate support provided to residents taking their medication.

Source: CQC inspection report, 2 December 2022

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 55 places — this is not a vacancy count
Registration checked: Registered · BH5 1AR

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 December 2022. Latest inspection date recorded: 17 November 2022.

Safe: Good
EffectivePublished 11 July 2018: Good
CaringPublished 11 July 2018: Good
ResponsivePublished 11 July 2018: Good
Well-led: Good

Read White Lodge & St Helens's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting White Lodge & St Helens, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit White Lodge & St Helens, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund White Lodge & St Helens's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees