England

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Russettings Care HomeWest Sussex

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Rated:GoodNursing

Russettings Care Home

Mill Lane, Balcombe, Haywards Heath, West Sussex, RH17 6NP

01444811630

Care Type

Nursing Care

Inspection date

18 March 2021

Provider

Russettings Care Limited

Beds

45 beds

How this home compares nearby

Of 17 care homes for older people within 5 miles, 3 are rated higher by CQC, 12 are the same and 2 are lower.

10 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementApr 2015
Requires ImprovementOct 2015
GoodFeb 2017
GoodSept 2019

Improved from Requires Improvement to Good in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Russettings Care Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Russettings Care Home

Russettings Care Home has earned its Good CQC rating through a genuine dedication to the people who call it home, offering nursing care in the heart of West Sussex. Families looking for a place where their loved ones will be treated with kindness and respect will find much to appreciate here. It is the kind of care home where staff take the time to truly get to know residents, helping to create a warm and settled atmosphere that families can feel confident in from the very first visit.

Russettings Care Home provides nursing care for up to 45 people, some living with dementia. During inspection, 24 people were residing at the service. The home maintained high standards of cleanliness and infection control, with staff regularly cleaning frequently-touched surfaces like handrails.

The environment had been adapted to encourage social distancing, with communal areas arranged to provide appropriate spacing between residents. Staff wore suitable personal protective equipment with plentiful supplies available throughout the home.

The provider had established policies for infection prevention and control that staff understood and followed consistently. All staff had completed additional training in infection prevention and control and undertaken regular competency checks for handwashing and correct use of PPE. The home maintained a robust COVID-19 testing regime for both staff and residents, with results clearly documented and regularly reviewed by the registered manager to ensure testing frequency and accuracy were maintained.

Source: CQC inspection report, 7 April 2021

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · RH17 6NP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 September 2019. Latest inspection date recorded: 18 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Russettings Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Russettings Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Russettings Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Russettings Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees