Polebank Hall Residential Care Home

Stockport Road, Gee Cross, Hyde, Cheshire, SK14 5EZ

01613682171

Care Type

Residential Care

Assessment date

10 August 2026

Provider

Polebank Care Home Ltd

Beds

30 beds

How this home compares nearby

Of 74 care homes for older people within 5 miles, none are rated higher by CQC, 51 are the same and 23 are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2015
Requires ImprovementMay 2015
Requires ImprovementJul 2016
GoodFeb 2018
GoodSept 2026

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Polebank Care Home Ltd runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Polebank Hall Residential Care Home

Polebank Hall Residential Care Home is a residential care home located in Tameside, North West. Its registered care categories include dementia, older people, and sensory impairments. The home has 30 beds. CQC records an overall rating of Good, published in September 2026. The home is operated by Polebank Care Home Ltd.

Specialist Care

DementiaOlder peopleSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · SK14 5EZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 18 September 2026. Assessment date recorded: 10 August 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 18 September 2026. References to “we” mean CQC. It describes findings at that time.

This assessment was carried out between 12th and 26th August 2026.
Polebank Hall Residential care home is a care home registered to provide accommodation and care for up to 29 people. The home provides a service to older people living with varying degree of dementia or memory loss.
Our assessment included two onsite visits, discussions with people using the service and their relatives, and conversations with staff, including the registered manager, and deputy manager.
People and their relatives spoke positively about the care and support provided. They told us staff were caring, respectful and responsive to their needs. Staff demonstrated a good understanding of people's individual preferences and support requirements and were committed to delivering person-centred care.
During the assessment, we identified some areas requiring improvement. These related to fire safety arrangements within the premises, the overall condition and maintenance of the building, and environmental safety features, including window restrictors. These concerns were discussed with the registered manager, who demonstrated a clear awareness of the issues and responded proactively by providing a detailed action plan outlining actions already completed and further improvements planned to address the identified concerns.
This demonstrated a positive commitment to learning, continuous improvement, and maintaining the quality and safety of the service. The registered manager expressed a strong commitment to ensuring that these improvements were implemented promptly, supported by recent enhancements to the provider's oversight arrangements.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Polebank Hall Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Polebank Hall Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Polebank Hall Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Polebank Hall Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees