Oak Trees (Respite)

26 Norfolk Drive, Attleborough, Norfolk, NR17 1QW

01953457774

Care Type

Residential Care

Inspection date

3 December 2019

Provider

Empanda Care & Support Ltd CIC

Beds

4 beds

Rating history

GoodJun 2017
OutstandingJan 2020

Improved from Good to Outstanding in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Empanda Care & Support Ltd CIC runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Oak Trees (Respite)

Oak Trees is a residential care home in Norfolk offering respite care and personal care for people with learning disabilities. The findings below set out what the CQC observed on inspection.

Oak Trees provides respite care accommodation and personal care for people with learning disabilities, supporting up to four residents at any one time during short breaks. The service also delivers personal care support to 21 people with learning disabilities across ten supported living locations in their own homes. At the time of inspection, three people were staying at the respite facility while 33 people used the service regularly.

Personal care provided includes support with personal hygiene and eating tasks.

Source: CQC inspection report, 10 January 2020

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Supported living service
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · NR17 1QW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 10 January 2020. Latest inspection date recorded: 3 December 2019.

Safe: Outstanding
Effective: Good
Caring: Outstanding
Responsive: Good
Well-led: Outstanding

Read Oak Trees (Respite)'s CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oak Trees (Respite), consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oak Trees (Respite), look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oak Trees (Respite)'s fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees