The Willows

The Willows provides personal care for up to 19 adults with learning disabilities and autistic people, offering accommodation across a bungalow and main house. Residents have individual flats, some with kitchenettes and gardens, alongside shared communal facilities including a kitchen and activities area. Staff support people to access local leisure amenities and the community on foot or using available vehicles. Staffing levels reflect commissioned hours and residents' high needs, though the service relies on agency staff, which has raised some concerns among staff and relatives. Risk assessments are personalised to individual needs.