Northbourne Court

Northbourne Court provides accommodation across four separate units with adapted facilities for up to 120 older people, some living with dementia. At inspection, 105 people were using the service. The home has safeguarding procedures in place with staff demonstrating clear understanding of these. Appropriate recruitment checks occur before staff begin work. Staffing levels are sufficient to meet people's needs, and infection control procedures are implemented. The home maintains effective systems for monitoring, investigating, and learning from incidents and accidents, and manages people's medicines safely.