Hatherley Lodge

19 Hatherley Road, Sidcup, DA14 4BH

02083097905

Care Type

Residential Care

Assessment date

3 March 2026

Provider

Quo Vadis Trust

Beds

8 beds

About Hatherley Lodge

Hatherley Lodge, in Bexley, provides supported accommodation for up to 8 people with mental health needs. The CQC rated the service Good overall, finding that risks were properly assessed, staffing levels were sufficient, and people received their medicines safely with good access to healthcare professionals when needed.

Inspectors found staff were well trained and supported, and people's diverse needs and wishes were respected. The service was well-led, with clear oversight from the registered manager and deputy manager. People and relatives who spoke with the CQC said they felt safe, were treated with kindness and dignity, and could take part in a range of activities.

Source: CQC assessment, 27 May 2026

Specialist Care

Mental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · DA14 4BH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 27 May 2026. Assessment date recorded: 3 March 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 27 May 2026. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 31 March and 9 April 2026.
Hatherley Lodge is a care home that provides supported accommodation for up to 8 people who have mental health needs. At the time of the inspection 8 people were using the service.
We spoke with the registered manager, deputy manager and 3 staff members. We also received feedback from health and social care professionals. We looked at 3 people’s care plans and risk assessments and other records relating to the management of the service. We found risks to people had been assessed to ensure their needs were safely met. The provider had safeguarding and whistleblowing procedures in place and staff had a clear understanding of these. Appropriate recruitment checks had taken place before staff started working at the service. There were enough staff to support people and meet their needs. People had access to health care professionals when they needed them, and they received their medicines when needed. There were systems in place to help prevent and control infections.
Staff had received training related to people’s care needs and they received regular supervision from their managers. People’s diverse needs and wishes were assessed, documented and respected. People were supported to manage their health and wellbeing to maximise their independence. There was a complaints procedure in place in formats that people could understand.
The service had a registered manager in post; they oversaw a deputy manager who managed Hatherley Lodge day-to-day. The registered manager and deputy manager demonstrated good knowledge of people’s needs and the needs of the staffing team. There were systems in place to monitor the quality and safety of the service, and any learning was identified and acted on. People opinions about the service were considered through surveys and key working meetings. Staff told us they received good support from the management team.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hatherley Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hatherley Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Hatherley Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Hatherley Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees