Kings Lodge Care Centre

The Pavilions, Byfleet, West Byfleet, Surrey, KT14 7BQ

01932358700

Care Type

Nursing Care

Inspection date

16 November 2022

Provider

The Pavilion Care Centre Limited

Beds

44 beds

About Kings Lodge Care Centre

Kings Lodge Care Centre is a nursing home in Surrey, providing care for older people, including those living with dementia, physical disability or sensory impairment. Details of the most recent CQC inspection are set out below.

Kings Lodge is a purpose-built care home with nursing for a maximum of 44 older people, including those living with dementia, physical disability or sensory impairment. During the inspection, 39 people were residing at the home across two floors. People felt safe receiving care at the home, with risks assessed and managed effectively.

Accidents and incidents were recorded and reviewed to identify areas for learning. Medicines were managed safely and staff received safeguarding training, understanding their responsibilities in protecting people from abuse.

The home had recently recruited permanent staff, reducing reliance on agency workers and improving consistency of care. However, some residents noted that certain staff members' limited English made communication difficult. The provider had recognised this issue and implemented measures to support staff in improving their English language skills.

Source: CQC inspection report, 8 December 2022

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · KT14 7BQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 8 December 2022. Latest inspection date recorded: 16 November 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Kings Lodge Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kings Lodge Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kings Lodge Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kings Lodge Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees