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The Grange Nursing Home
Nursing Care
24 February 2025
Mr Dennis Baily
24 beds
About The Grange Nursing Home
The Grange Nursing Home is a nursing home in Surrey, providing nursing and personal care to older people. Further detail on the CQC's most recent findings is set out below.
The Grange Nursing Home provides nursing and personal care for up to 24 older people, including those living with dementia. The CQC carried out a responsive assessment after concerns were raised about people's safety, prompted by an unannounced visit. Inspectors found the provider had worked well with the local authority to investigate and make improvements, and rated the service Good overall.
Staffing levels were consistently good, ensuring continuity of care, and medicines were managed safely. Staff were described as kind, caring and skilled, with strong leadership from the manager. People received personalised care, were supported to access healthcare, and were encouraged to stay involved with family and community life.
Source: CQC assessment, 8 May 2025
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service with nursing
- Registered capacity
- 24 places — this is not a vacancy count
- Registration checked
- Registered · KT15 3RQ
Registered care categories
Caring for adults over 65 yrs; Dementia.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 8 May 2025. Assessment date recorded: 24 February 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 8 May 2025. References to “we” mean CQC. It describes findings at that time.
Date of assessment: 19 March 2025 to 28 March 2025.
The Grange Nursing Home is a care home with nursing for up to 24 older people, including people living with dementia. There were 23 people living at the home at the time of our assessment.
People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this assessment.
We carried out this responsive assessment, including an unannounced site visit, as there had been concerns about people’s safety. We found the provider had worked with the local authority to investigate when concerns were raised and improvements made where necessary.
There were always enough appropriately-qualified staff on duty to meet people’s needs and keep them safe. The home had a consistent staff team, which meant people received good continuity of care.
Staff kept the home clean and hygienic. People’s medicines were managed safely. Lessons were learned from incident investigations, and learning was shared with staff. Staff understood their responsibility to recognise and report abuse, and knew how to do this.
Staff had the training and support they needed to carry out their roles. The manager was a skilled and experienced leader who led by example in their attitudes and behaviours.
There were effective systems in place to monitor the safety and quality of the service. The manager and staff worked well with other professionals to achieve good outcomes for people.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting The Grange Nursing Home, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit The Grange Nursing Home, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund The Grange Nursing Home's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
22 Grange Road, New Haw, Addlestone, Surrey, KT15 3RQ

The Grange Nursing Home
CQC overall rating
Assessment date: 24 February 2025
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