England

Rated:GoodNursing

Hendford Nursing Home

Howell Hill Grove, East Ewell, Epsom, Surrey, KT17 3ER

02083937891

Care Type

Nursing Care

Inspection date

11 February 2021

Provider

Jesyem Medicare Limited

Beds

34 beds

How this home compares nearby

Of 77 care homes for older people within 5 miles, 3 are rated higher by CQC, 67 are the same and 7 are lower.

70 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2016
GoodJun 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Jesyem Medicare Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hendford Nursing Home

Hendford Nursing Home is a nursing home in Surrey, providing care for people with a range of needs including the frailty of old age. Further details from the CQC's most recent inspection are set out below.

Hendford Nursing Home provides nursing, accommodation and personal care for up to 34 people with a range of care needs, including the frailty of old age. At inspection, 26 people were living at the home.

The service demonstrated several examples of good practice around infection prevention and control. Staff were experienced in infection control processes to support new admissions, and the provider had organised external personal protective equipment training with practical assessments. The home arranged clear testing areas for visitors and professionals, converting vacant rooms into private testing spaces.

People received information on Covid-19, social distancing and infection control procedures.

The service provided safe face-to-face visiting through several methods, including a communal area converted with a safe barrier for visitors to speak with residents while maintaining external access away from others. Risk assessments had been completed for people living with dementia and others to keep them safe during isolation and social distancing. Furniture in communal areas was arranged to facilitate social distancing without causing distress, and meals were provided in a staggered manner to avoid overcrowding.

Procedures were in place so that if a person tested positive for Covid-19, staff could implement zoning and isolation practices immediately.

Source: CQC inspection report, 20 March 2021

Specialist Care

DementiaMental healthOlder people

Facilities & Amenities

GardenLaundry Service

Photographs of the home

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 34 places — this is not a vacancy count
Registration checked: Registered · KT17 3ER

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 June 2019. Latest inspection date recorded: 11 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hendford Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hendford Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hendford Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hendford Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees