Willow Lodge Nursing Home

Willow Lodge Nursing Home provides nursing and personal care for up to 27 people, including those living with dementia. At inspection, 25 people were using the service. The home has robust recruitment processes and staff are well-supervised and trained. Medicines are stored and administered appropriately, and staff follow good hygiene practices to control infection risks. People's needs are assessed and they receive support to remain healthy, with access to healthcare services when needed.

The registered manager and staff effectively manage risks and protect people from abuse. Staff support people to have maximum choice and control over their lives, using the least restrictive approaches. The home has an established and stable staff team who know people well. Where people lack capacity, staff follow appropriate processes to ensure any restrictions are lawful and regularly reviewed.