Nursing Care
7 February 2024
Family Star Limited
22 beds
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Shirley View Nursing Home provides personal care for up to 22 older people, some living with dementia. At inspection, 20 people were resident at the home. The provider had implemented comprehensive infection control measures, including COVID-19 screening forms and temperature checks for all visitors, lateral flow tests on arrival, and proof of vaccination requirements. Visitors could meet residents virtually through video conferencing or in designated visiting areas, with outdoor garden visits available during summer months. Staff communicated regularly with families through email newsletters and kept them informed of visiting procedures.
The home promoted social distancing in communal spaces and ensured staff used appropriate personal protective equipment during personal care delivery. COVID-positive residents were isolated according to Public Health England guidelines. The provider demonstrated good practice in balancing safety measures with maintaining residents' connections to family and friends.
Source: CQC inspection report, 21 January 2022
23 Shirley Avenue, Cheam, Sutton, Surrey, SM2 7QS
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