Hallmark Banstead Manor Luxury Care Home

6-10 Brighton Road, Banstead, SM7 1BS

01737351353

Care Type

Nursing Care

Inspection date

15 June 2021

Provider

Hallmark Care Homes (Banstead) Limited

Beds

77 beds

How this home compares nearby

Of 63 care homes for older people within 5 miles, 2 are rated higher by CQC, 55 are the same and 6 are lower.

45 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJul 2021

First inspected by CQC in 2021, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Hallmark Care Homes (Banstead) Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hallmark Banstead Manor Luxury Care Home

Hallmark Banstead Manor Luxury Care Home is a nursing home in Surrey, offering personal and nursing care, including support for people living with dementia. Further detail on how the service performs can be found in the CQC findings below.

Banstead Manor provides personal and nursing care for up to 77 residents across three floors, with one floor specifically adapted for people living with dementia. On inspection day, 44 residents were living at the home, including those with dementia.

Residents described staff as kind and caring, and felt safe at the service. There were sufficient staff numbers to support people effectively, with team members demonstrating awareness of individual care risks and providing appropriate support. People received their medicines on time and were encouraged to take them independently where possible.

Source: CQC inspection report, 23 July 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 77 places — this is not a vacancy count
Registration checked: Registered · SM7 1BS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 July 2021. Latest inspection date recorded: 15 June 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Hallmark Banstead Manor Luxury Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hallmark Banstead Manor Luxury Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hallmark Banstead Manor Luxury Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hallmark Banstead Manor Luxury Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees