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Aucklands CareBournemouth, Christchurch and Poole

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Rated:OutstandingResidential

Aucklands Care

2 Ken Road, Southbourne, Bournemouth, Dorset, BH6 3ET
01202427166
Care Type

Residential Care

Inspection date

17 October 2023

Provider

Mrs Lynn Georgina Hart

Beds

10 beds

Rating history

  1. GoodOct 2015
  2. OutstandingMar 2018
  3. OutstandingDec 2023

Improved from Good to Outstanding in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Mrs Lynn Georgina Hart runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Aucklands Care

Aucklands Care is a residential care home in Bournemouth, Christchurch and Poole. It provides personal care and support with daily living. Details of the CQC's most recent findings are set out below.

Aucklands Care is a residential home providing personal care to 8 people, with capacity for up to 10. The service is accessible via a stair lift on the first floor, enabling residents with varying mobility needs to use all areas of the home. Staff support residents in their daily living activities and work to ensure they have access to the community and opportunities to make choices about their care and support.

Source: CQC inspection report, 14 December 2023

Specialist Care

DementiaLearning disabilitiesMental healthOlder peopleSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing; Domiciliary care service; Supported living service
Registered capacity
10 places — this is not a vacancy count
Registration checked
Registered · BH6 3ET

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Dementia; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment; Substance misuse problems.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 14 December 2023. Latest inspection date recorded: 17 October 2023.

Safe
Good
EffectivePublished 10 March 2018
Outstanding
CaringPublished 10 March 2018
Outstanding
ResponsivePublished 10 March 2018
Good
Well-led
Good

Read Aucklands Care's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Aucklands Care, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Aucklands Care, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Aucklands Care's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

2 Ken Road, Southbourne, Bournemouth, Dorset, BH6 3ET

CQC Logo

Aucklands Care

CQC overall rating

Outstanding

Inspection date: 17 October 2023

View full inspection report
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Listings with similar recorded care types and specialisms are shown first. Confirm care needs and availability directly with each home.

01202427166