St Anne's Care Home

21-23 Wayside Road, Bournemouth, Dorset, BH6 3ES

01202425642

Care Type

Residential Care

CQC rating published

8 May 2019

Provider

WCN Care Limited

Beds

18 beds

About St Anne's Care Home

St Anne's is a residential care home in Bournemouth, Christchurch and Poole, providing residential care for older people. Further detail on the CQC's most recent findings is set out below.

St Anne's is a residential care home accommodating up to 18 older people, with six residents at the time of inspection. The home is arranged over two floors with a lift, and includes a lounge/dining room, specialist bathrooms and a secure garden with level access. Visitors are protected through robust infection control measures, including appointment-only visiting with rapid COVID-19 tests on arrival and individually packed PPE to prevent cross-contamination.

Risk assessments enable additional visits in exceptional circumstances, such as end-of-life care. The home maintains up-to-date Infection Prevention and Control policies accessible both online and in paper form. Communication with families is open and transparent, conducted through video calls, emails and other methods, while residents and staff participate in regular COVID-19 testing and vaccination programmes.

Source: CQC inspection report, 27 March 2021

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting St Anne's Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Anne's Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Anne's Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees