St Anne's Care Home

St Anne's is a residential care home accommodating up to 18 older people, with six residents at the time of inspection. The home is arranged over two floors with a lift, and includes a lounge/dining room, specialist bathrooms and a secure garden with level access. Visitors are protected through robust infection control measures, including appointment-only visiting with rapid COVID-19 tests on arrival and individually packed PPE to prevent cross-contamination.

Risk assessments enable additional visits in exceptional circumstances, such as end-of-life care. The home maintains up-to-date Infection Prevention and Control policies accessible both online and in paper form. Communication with families is open and transparent, conducted through video calls, emails and other methods, while residents and staff participate in regular COVID-19 testing and vaccination programmes.