Ashley House - Langport

The following is CQC's published account of its assessment, published 26 November 2024. References to “we” mean CQC. It describes findings at that time.

Ashley House – Langport is a care home providing personal care for older people and those living with dementia. The home can accommodate a maximum of 25 people. At the time of the inspection there were 21 people living at the home. We carried out our onsite assessment on 10 September 2024 and 11 September 2024, off site activity started on 10 September 2024 and ended on 11 October 2024. This assessment was carried out to check if the service had made improvements following the breaches identified, at the last inspection (published 11 April 2023) in relation to staffing, and good governance. At this assessment we found improvements had been made and the provider was no longer in breach of regulations. Staff training had improved. Incidents and accidents were reviewed and there was a culture of learning at the service. Some areas of medicines management needed to be improved. Risk assessments identified risks to people and control measures were in place. Care plans were detailed and person centred. There were enough staff available to meet people’s needs. Required recruitment documents were in place for care staff, there were some gaps in recruitment records for auxiliary staff. Regular checks of the environment and equipment took place. The home was clean and infection prevention control measures were in place. The service worked in partnership with health professionals to meet people’s needs. The service worked within the principles of the Mental Capacity Act 2005. The provider had made improvements to the governance system. There was a person-centred culture in the service. Staff were supported by a registered manager who was passionate about delivering a good quality service to people. Staff felt supported by the registered manager. There were systems in place to receive feedback from people, their relatives and staff. Two statutory notifications had not been submitted as required.