Wisteria House Residential Home - Somerset

6 Montacute Road, Tintinhull, Yeovil, Somerset, BA22 8QD

01935822086

Care Type

Residential Care

Assessment date

16 May 2024

Provider

Mr & Mrs S Wortley

Beds

13 beds

About Wisteria House Residential Home - Somerset

Wisteria House Residential Home is a small residential care home in Somerset, offering accommodation and personal care for older people. Details of the CQC's most recent findings are set out below.

Wisteria House Residential Home in Somerset provides accommodation and personal care for up to 13 people, with 11 living there at the time of the assessment. This review focused specifically on how risks were managed and people involved in decisions about their safety, prompted by a notification of a serious incident.

The CQC found people felt safe and staff understood the risks associated with their care, working in ways that kept people protected while respecting their choices. Some risk reducing measures had been put in place without proper consent processes being followed, but the registered manager acted quickly to correct this. Overall the service remains rated Good.

Source: CQC assessment, 25 July 2024

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 13 places — this is not a vacancy count
Registration checked: Registered · BA22 8QD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 25 July 2024. Assessment date recorded: 16 May 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 25 July 2024. References to “we” mean CQC. It describes findings at that time.

Wisteria House Residential Home - Somerset is a care home which provides accommodation and personal care for up to 13 people. At the time of the site visit there were 11 people living at the home. We spoke with 1 person, 1 visitor, 4 staff members and the registered manager. We observed staff supporting people in communal areas of the home. We looked at 4 people’s care records and toured the building. The registered manager was available throughout our visit. Date of assessment 16 May 2024 - 29 May 2024. This assessment was prompted by a notification of an incident following which a person using the service sustained a serious injury. This incident is subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this assessment did not examine the circumstances of the incident. However, the information shared with CQC about the incident indicated potential concerns about the management of risks. This assessment therefore only examined 1 quality statement, Involving people to manage risks.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wisteria House Residential Home - Somerset's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wisteria House Residential Home - Somerset, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wisteria House Residential Home - Somerset, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wisteria House Residential Home - Somerset's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees