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Aronel Cottage Care Home LimitedWest Sussex

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Rated:Requires ImprovementNursing

Aronel Cottage Care Home Limited

5-11 Highfield Road, Bognor Regis, West Sussex, PO22 8BQ

01243842000

Care Type

Nursing Care

Assessment date

4 April 2025

Provider

Aronel Cottage Care Home Ltd

Beds

38 beds

How this home compares nearby

Of 33 care homes for older people within 5 miles, 32 are rated higher by CQC, 1 is the same and none are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2016
GoodJun 2018
Requires ImprovementApr 2022
Requires ImprovementSept 2025

Rating dropped from Good to Requires Improvement in 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Aronel Cottage Care Home Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Aronel Cottage Care Home Limited

Aronel Cottage Care Home Limited is a nursing home in West Sussex, providing nursing care for people with a range of support needs. Details of the CQC's most recent findings are set out below.

Aronel Cottage Care Home Limited is a nursing home in Newport providing personal and nursing care for people with a range of support needs, some of whom require higher levels of assistance. The CQC found the home clean, calm and well staffed, with medicines managed safely and improvements made since previous concerns about safe care.

However, inspectors found a risk averse culture that limited people's independence, with staff not always treating people as individuals and a breach found regarding dignity and respect. Activities were largely passive, and some residents said they wanted more freedom to go outside or into the community.

Source: CQC assessment, 23 September 2025

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 38 places — this is not a vacancy count
Registration checked: Registered · PO22 8BQ

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 23 September 2025. Assessment date recorded: 4 April 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 September 2025. References to “we” mean CQC. It describes findings at that time.

This assessment was carried out on 15 April 2025. We visited the service in response to concerns raised.
There were two registered managers at the home, as the provider was also registered as a manager. Through the report we refer to the registered manager or the provider to differentiate. The registered manager knew his responsibility to report serious concerns to the local safeguarding team. Posters in the home ensured people knew how and where to report any concerns they might have. There were sufficient qualified staff to keep people safe. Medicines were managed safely.
However, people were not encouraged to be independent. While some people had high support needs, this was not true of everyone and a risk averse approach to care meant some people were unable to live life to their full potential.
Staff were kind, polite and friendly with people, however they did not always treat people as individuals.
We saw staff responding to people when they needed assistance. We did not hear call bells ringing for long periods of time, and the registered manager showed us how they audited call bell times to ensure people received timely care.
The home was clean, calm and quiet; however people were not encouraged to take part in life within the local community.
Staff of various nationalities worked together to give safe care to people. Staff worked well together and saw strength in difference within the staff team.
The service was previously in breach of the legal regulation in relation to people’s safe care and treatment. Improvements were found at this assessment and the service was no longer in breach of this regulation. Although aspects of injury audits required further monitoring by the provider to ensure records recorded on paper were always transferred to the electronic care system.
The service was previously in breach of the legal regulation in relation to the ways people’s medicines were managed. Improvements were found at this assessment and the service was no longer in breach of this regulation.
At this assessment the service was in breach of the legal regulation in relation to dignity and respect.

Safe: Good
Effective: Requires Improvement
Caring: Requires Improvement
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?

These are questions for your visit, not a claim about conditions today.

Read Aronel Cottage Care Home Limited's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Aronel Cottage Care Home Limited, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Aronel Cottage Care Home Limited, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Aronel Cottage Care Home Limited's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees