Wynhill Lodge Short Breaks Service

Wynhill Lodge Short Breaks Service, in Nottinghamshire, provides short break care and support to adults with learning disabilities, dementia or physical disabilities. The CQC rated the service as requiring improvement overall, finding that care plans and risk assessments were not always accurate, medicines were not always managed safely, and incidents were not consistently recorded or investigated. Restrictive practices such as listening devices lacked proper justification or review.

Inspectors also found positive features: people said they felt safe and well cared for, staff were kind and respected privacy and dignity, and people were supported to access their community and make daily choices. The provider was found in breach of regulations relating to safe care and good governance, and has been asked for an action plan.