The Old Orchard Care Home

123C Shelford Road, Radcliffe On Trent, Nottingham, Nottinghamshire, NG12 1AZ

01159335113

Care Type

Residential Care

Inspection date

28 June 2023

Provider

Salutem LD BidCo IV Limited

Beds

5 beds

Rating history

GoodJul 2019
Requires ImprovementSept 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Salutem LD BidCo IV Limited, which runs 19 care homes in England: 3 rated Outstanding, 13 Good and 3 Requires Improvement.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Old Orchard Care Home

The Old Orchard Care Home is a friendly and welcoming residential home set in the heart of Nottinghamshire, offering a warm and familiar environment for those who call it home. Families looking for care in this part of the East Midlands will find a home that takes a personal approach, where the focus is on creating a comfortable, homely atmosphere. It is the kind of place where getting to know each resident as an individual really matters.

The Old Orchard is a residential care home providing personal care for up to 5 people with learning disabilities and autistic people. At the time of inspection, all 5 registered places were occupied. The home offers a safe, well-equipped and well-maintained environment where people can personalise their rooms according to their preferences.

Staff help people access specialist health and social care support in the community.

However, staffing levels were insufficient to meet assessed needs for one-to-one support or to enable people to follow their interests and participate in activities outside the home. This limitation in staffing prevented people from having maximum choice and control over their lives and daily activities.

Source: CQC inspection report, 2 September 2023

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · NG12 1AZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 2 September 2023. Latest inspection date recorded: 28 June 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 5 July 2019: Good
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read The Old Orchard Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Old Orchard Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Old Orchard Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Old Orchard Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees