Wisteria House Dementia Care Ltd

Wisteria House Dementia Care Limited accommodates 22 people with dementia in an older style building. The home provides nursing and personal care as a single package. During the inspection, staff demonstrated outstanding practice across safe, effective, and responsive areas of care, building on previous outstanding ratings in caring and leadership.

The inspectors observed how staff supported residents throughout the day, noting their attentiveness to individual needs and preferences. Care plans were well-documented and regularly reviewed to reflect each person's changing circumstances. Staff had strong knowledge of residents' backgrounds and used this understanding to deliver personalized, compassionate support that enhanced residents' quality of life.