Windsor Care Centre

Burlington Avenue, Slough, Berkshire, SL1 2LD

01753517789

Care Type

Nursing Care

Assessment date

23 March 2025

Provider

Windsar Care Limited

Beds

72 beds

About Windsor Care Centre

Windsor Care Centre is a nursing home in Slough, providing personal care and nursing support. Details of the CQC's most recent findings are set out below.

Windsor Care Centre provides personal care and nursing for up to 35 people, though 51 were living there at the time of the inspection. The CQC previously rated the service requires improvement, with breaches relating to safe care and governance, but this assessment found those breaches resolved and rated the home Good overall.

Inspectors found risks were well managed, staff knowledgeable, and the environment clean and well maintained. Medicines and records showed minor issues that were corrected immediately. People said they felt safe and happy, though some noted reduced activities, which the manager had begun addressing by recruiting extra activity staff.

Source: CQC assessment, 8 July 2025

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 72 places — this is not a vacancy count
Registration checked: Registered · SL1 2LD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 8 July 2025. Assessment date recorded: 23 March 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 8 July 2025. References to “we” mean CQC. It describes findings at that time.

The inspection of Windsor Care Centre took place between 22 April 2025 and 5 May 2025. The inspection took place due to concerns raised relating to provider oversight of the home. We did not find evidence of concern regarding the management of the home. Windsor Care Centre is a care home providing personal care and nursing to up to 35 people. At the time of our inspection there were 51 people living at the home.
The last rating for this service (published 28 October 2023) was requires improvement and identified breaches of regulation in relation to people safe care and treatment and governance systems. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Risks to people safety and well-being were managed well as staff had a good awareness of people’s needs. Where records showed risk management plans had not been fully updated these were rectified immediately by the registered manager. Accidents and incidents were reviewed regularly and action taken to minimise risks going forward. This had led to a reduction in the number of falls and skin injuries people experienced. The property was clean, well-maintained and good infection prevention and control measures were in place to keep people safe.
Staff received training in all areas of their role and had regular supervision to support their work and development. Care records contained detailed guidance regarding how to provide people’s care safely and in line with their preferences. Staff told us they felt supported and valued in their roles.
The registered manager had a range of quality assurance and audit processes in place to monitor the service people received. They worked collaboratively with health and social care partners to ensure good outcomes for people. Where concerns were identified these were addressed promptly and action plans developed to monitor any progress going forward.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Windsor Care Centre's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Windsor Care Centre, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Windsor Care Centre, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Windsor Care Centre's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees