Oak House

Oak House provides nursing and residential care for up to 120 people aged 65 and over across three floors, with 109 residents at the time of inspection. The home offers both personal and nursing care as part of its service.

During the inspection, inspectors identified concerns with medicines management, which was not consistently aligned with best practice standards. Care records were not always accurate, complete, or kept up to date in relation to the care being delivered to residents. The home's governance systems did not effectively identify these issues with documentation and medicines management.