Westside Care Home

Westside, 106 Foxley Lane, Purley, Surrey, CR8 3NB

02086606453

Care Type

Nursing Care

Inspection date

11 January 2023

Provider

Hill House Nursing Home Limited

Beds

30 beds

Rating history

GoodApr 2015
GoodOct 2017
GoodFeb 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hill House Nursing Home Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westside Care Home

Westside Care Home is a nursing home in Croydon, providing personal and nursing care. The findings below set out the CQC's most recent assessment of the service.

Westside Care Home provides personal and nursing care to up to 30 people, with 22 residents at the time of inspection. The service has systems in place for monitoring and managing risks to people. While some risk assessments and care plans initially lacked sufficiently detailed information in certain areas, the registered manager updated these during the inspection and the provider subsequently provided evidence that all records had been brought to the required standard.

Staff knew people and their needs well, ensuring residents received appropriate and safe care and support.

Medicines are administered safely, with staff receiving appropriate training and administration records completed properly. However, stock counts of medicines had not always been recorded accurately, which made it potentially more difficult for the provider to verify whether people consistently received their prescribed medicines. Despite this, no one had been harmed and all residents received their medicines as prescribed.

Source: CQC inspection report, 25 February 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · CR8 3NB

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 February 2023. Latest inspection date recorded: 11 January 2023.

Safe: Good
EffectivePublished 28 October 2017: Good
CaringPublished 28 October 2017: Good
ResponsivePublished 28 October 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westside Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westside Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westside Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westside Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees