Purley View Nursing Home

Purley View Nursing Home provides personal and nursing care for up to 39 people, with 33 residents at the time of inspection, many with dementia. The home operates across three floors of one adapted building. Staff understood infection prevention measures and knew how to identify and report abuse.

Robust recruitment processes were in place with sufficient staffing to keep people safe, and medicines were managed safely. People told inspectors that staff were experienced and knew how to do their jobs. Staff received training and supervision, though some training records had not been documented correctly due to technical issues.

The service learned from mistakes when things went wrong. Some equipment and windows at the service were worn and required replacement, with the provider planning to address these repairs.