Amberley Lodge - Purley

This residential care home accommodates up to 59 people requiring nursing and personal care, with 37 residents at the time of inspection. Staff had implemented improved health monitoring systems that allowed observations to be shared with healthcare professionals before appointments, reducing unnecessary visits and enabling effective virtual consultations. The home followed best practice guidance for preventing COVID-19 transmission and maintained regular contact with families and friends through phone calls, ensuring residents stayed connected with their loved ones despite visitor restrictions.