Westleigh House

20 Chip Lane, Taunton, Somerset, TA1 1BZ

01823284198

Care Type

Residential Care

Assessment date

19 March 2025

Provider

Voyage 1 Limited

Beds

12 beds

About Westleigh House

Westleigh House is a residential care home in Somerset, providing accommodation and personal care for people with a learning disability and autistic people. Details of the most recent CQC inspection are set out below.

Westleigh House provides accommodation and personal care for up to 12 people with a learning disability and autistic people. The CQC rated the home Good overall, finding a kind, relaxed atmosphere where people were treated with respect and supported by enough well trained staff. Medicines were managed safely, and people were supported to make choices about their daily lives.

Inspectors found care plans were person centred, though some information about people's hobbies and interests had not always been fully incorporated. The new registered manager was already working to expand access to activities. Staff felt supported, visitors were welcomed, and quality monitoring systems ensured shortfalls were identified and improved.

Source: CQC assessment, 29 May 2025

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 12 places — this is not a vacancy count
Registration checked: Registered · TA1 1BZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 29 May 2025. Assessment date recorded: 19 March 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 29 May 2025. References to “we” mean CQC. It describes findings at that time.

This inspection was carried out between 8 April 2025 to 14 April 2025. We visited the home on both dates.
At the time of the inspection there were 12 people living at the home, but 1 person was in hospital. The service specialised in the care of people with a learning disability and autistic people.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The service is larger than the current best practice recommendations but applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice, and independence.
There were enough staff with the right skills and experience to make sure people received safe and effective care. Staff worked in partnership with other professionals to make sure people received appropriate care and support.
People received prescribed medicines safely from staff who had received specific training to carry out the task.
Assessments were person centred and regularly reviewed to take account of changes in needs and preferences. However, some information in assessments about people’s hobbies and interests were not incorporated into care plans.
The new registered manager was making improvements to make sure people had more access to leisure activities.
People only received care and support with their consent or in their best interests.
People were treated with kindness and compassion and staff respected people’s privacy and dignity.
The registered manager was open and approachable. They led by example to make sure care and support provided was inclusive and empowering. Staff felt supported and all said they would be able to speak up about any concerns.
There were quality monitoring processes in place which led to ongoing improvements.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Westleigh House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westleigh House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Westleigh House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Westleigh House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees