England

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Westbourne Tower Care HomeBournemouth, Christchurch and Poole

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Rated:GoodNursing

Westbourne Tower Care Home

16-18 Poole Road, Bournemouth, Dorset, BH4 9DR

01202760966

Care Type

Nursing Care

Inspection date

1 February 2023

Provider

Willow Tower Opco 1 Limited & Willowbrook Healthcare Limited

Beds

114 beds

How this home compares nearby

Of 66 care homes for older people within 5 miles, 4 are rated higher by CQC, 59 are the same and 3 are lower.

44 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

OutstandingFeb 2019
GoodFeb 2023

Rating dropped from Outstanding to Good in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Willow Tower Opco 1 Limited, which runs 15 care homes in England: 2 rated Outstanding, 12 Good and 1 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westbourne Tower Care Home

Westbourne Tower Care Home brings rated nursing care to the Bournemouth, Christchurch and Poole area, offering families the reassurance of a Good CQC rating alongside a genuine commitment to the people who call it home. Bournemouth's coastal setting provides a warm backdrop for a home that takes its responsibility to residents seriously, with staff who clearly take pride in the care they provide. For families exploring nursing care options in this part of Dorset, Westbourne Tower is a thoughtful place to begin your search.

Signature at Westbourne is a purpose-built nursing home caring for 108 people, with capacity for up to 114. The four-storey building is accessible by lift and stairs, with restricted access to upper floors to support residents living with dementia. Residents spoke positively about their experience, describing it as their home and praising the staff.

One resident commented, "this is my home now and I am very happy," while others noted that "the staff are lovely.

The home's design and decoration did not always align with best practice guidance for supporting people with dementia, though plans were in place to redecorate these areas.

Source: CQC inspection report, 22 February 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 114 places — this is not a vacancy count
Registration checked: Registered · BH4 9DR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 February 2023. Latest inspection date recorded: 1 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Westbourne Tower Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westbourne Tower Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westbourne Tower Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westbourne Tower Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees