Wellesley House Nursing Home Limited

Wellesley House Nursing Home Limited is a care home providing personal care to 25 people, with registered capacity for up to 38. The home offers residents their own bedrooms along with communal lounges and gardens. People felt safe and reported that their needs were met. They received medicines when needed and expressed happiness living in the home.

However, the home faced several challenges. Quality checks were not consistently completed, and when they were, they did not always identify areas for improvement or document actions taken. The provider could not always demonstrate when things had gone wrong or show what lessons had been learnt. There were no systems in place to determine appropriate staffing levels. Additionally, some residents did not have 'as required' medicines plans in place when needed. The home did have infection control procedures in place that were being followed, and risks to people were considered and reviewed when necessary.