England

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Penn House Residential HomeWolverhampton

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Rated:GoodResidential

Penn House Residential Home

169-171 Penn Road, Wolverhampton, West Midlands, WV3 0EQ

01902345470

Care Type

Residential Care

Inspection date

9 January 2024

Provider

Penn House Limited

Beds

30 beds

How this home compares nearby

Of 74 care homes for older people within 5 miles, 1 is rated higher by CQC, 42 are the same and 31 are lower.

26 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodAug 2018
Requires ImprovementMar 2022
Requires ImprovementNov 2022
Requires ImprovementSept 2023
GoodFeb 2024

Improved from Requires Improvement to Good in 2024. CQC has rated this home 5 times since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Penn House Limited runs in England.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Penn House Residential Home

Penn House Residential Home is a residential care home in Wolverhampton, providing care for older people, including some living with dementia. Further detail on how the home performs against CQC's standards is set out below.

Pen House provides personal and nursing care to up to 26 older people, some living with dementia. At inspection, 16 people were using the service. Staff understood safeguarding procedures and could recognise and report concerns about potential abuse.

The home maintained adequate staffing levels and had systems in place to learn from incidents and prevent recurrence. The environment was clean, and staff demonstrated knowledge of infection control measures.

Staff supported people to have maximum choice and control over their lives, using the least restrictive approach in their best interests. Care records were monitored for accuracy, and the service sought feedback from people to support continuous improvement. The registered manager was approachable and responsive to concerns.

One area for improvement involved ensuring medicines administration records were completed accurately, though medicines had been administered as prescribed.

Source: CQC inspection report, 23 February 2024

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · WV3 0EQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 23 February 2024. Latest inspection date recorded: 9 January 2024.

Safe: Good
EffectivePublished 24 August 2018: Good
CaringPublished 24 August 2018: Good
ResponsivePublished 24 August 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Penn House Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Penn House Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Penn House Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Penn House Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees